Common Netgear Range Extender Issues and Their Solutions

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Netgear range extenders are the most incredible technical devices to access a blazing-fast internet connection. Technical devices are prone to various issues and Netgear extenders are no exception. In this article, we have summed up various issues related to Netgear range extenders and their solutions. So, continue reading to know the solution to the problem you are facing with your device.

Troubleshooting: Netgear Range Extender Issues

Issue: Netgear Extender Can’t Detect 5GHz Band

It can be annoying if the Netgear extender is unable to detect the 5GHz frequency band. Before it ruins your internet experience completely, let’s have a look at the solution to fix the issue.

Solution: Change the Wireless Channel

To fix the issue, change the wireless channel. Execute the following steps in order to change the wireless channel of the extender:

  • Place your Netgear wireless extender in the same room as that of the router.
  • Log in to your extender by accessing
  • As soon as you reach the Netgear Genie dashboard, click the Wireless Settings option.
  • Now, locate the Channel option.
  • Change the channel and click the Apply button.

Once done, connect your WiFi client devices to the extender’s network name and check if the connectivity status has improved.

Issue: Unable to Change Netgear Extender’s SSID

Every Netgear extender comes with a default SSID (network name). However, in order to prevent your WiFi network from unauthorized users, it is quite important to change the extender’s SSID. If you are facing issues while doing so, then have a look at the following tips.

Solution: Follow the Correct Steps

Here are the correct steps to change the SSID of your Netgear range extender:

  • Access the Netgear Genie setup wizard.
  • Click Settings > Wireless Settings
  • Enter the new network name for your Netgear extender into the SSID field.
  • Click Save.

That’s how you can change the SSID of your Netgear extender. On the off chance, you’re unable to do so, reboot your extender and try to change the SSID again.

Issue: Netgear Extender Slow Internet Speed

It is the most common issue reported by Netgear extender users. Almost every second user has complained about the extender’s slow internet speed. Now, it is time to have a look at the troubleshooting tip to fix the issue.

Solution: Relocate Your Netgear Extender

Your extender might deliver a slow internet connection due to its incorrect placement. Therefore, change the location of your WiFi device. Ensure that the area chosen to place your Netgear extender is free of dust and is well-ventilated. Moreover, consider placing your Netgear extender away from radio-waves emitting devices, reflexive surfaces, metal objects, and thick concrete walls.

Quick Tip: Your extender’s performance can also slow down due to an outdated firmware. So, update the firmware of your extender using the Netgear Genie app.

Issue: Netgear Extender Blinking Power LED Issue

When you turn on your Netgear extender, the power LED blinks for some time and then turns green. But, it can be troublesome if it keeps blinking. Let’s find out how to troubleshoot the issue.

Solution: Reboot Your Netgear Extender

Technical glitches can be the reason behind the blinking power LED issue with your Netgear extender. You can get rid of these glitches by rebooting your WiFi device. So, unplug your extender from the wall socket, let it rest for a while, and turn it back on. Now check if the power LED stabilizes. Another hack you can try to fix the blinking power LED issue is by strengthening the connection between your Netgear extender and the router.

So, these were the common Netgear extender issues with their solutions. But, if these solutions fail to fix the issue, you can rely on the ultimate hack of resetting the extender.

How to Reset Netgear Extender?

To reset your Netgear extender, locate the Reset button and press it with a paper clip. Your Netgear extender will get restored to the default mode. Once done, do not forget to perform Netgear WiFi extender setup from scratch.

In the Nutshell

Facing issues with Netgear extenders is common these days. But, with the aforementioned hacks, you can fix them. Did you get the solution to the issue you were facing? If yes, then we would like to congratulate you on resolving it.


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